Niklas is a Research Associate at the Karlsruhe Service Research Institute. His specialty is the application of Machine Learning techniques to solve real-world Business problems. His expertise in the fields of Industrial Engineering, Service Business Models and the domain of electric mobility drove him to create modern solutions to customer need elicitation.
Jan is a young entrepreneur and former Research Associate at the Karlsruhe Service Research Institute. His specialty is the development of modern information systems which include Machine Learning to deliver better services. If he is not needmining, he works on analytics-driven digital loyalty systems for SMEs